Data Protection & Security

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High data security

The security of your data is our highest priority. That's the reason why we use certified data centers and server locations in Germany.

InLoox security standards »

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Always up to date

You will get updates continuously & automatically during the entire contract period. So you profit directly from new features & optimizations.

What's new »

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Cloud services

Your project infrastructure is always up to date with InLoox. We take care of the server infrastructure and relieve you of maintenance and admininstrative work. 

InLoox editions »

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High availability

InLoox offers high availability. We inform you if the application should be temporarily unavailable due to scheduled system maintenance.

InLoox status »

Protecting your project data - our priority

GDPR compliant

It goes without saying that we comply with statutory data protection regulations and your data is processed in compliance with the General Data Protections Regulations (GDPR) set by the EU. 

Security measures

The security, availability and integrity of your InLoox project data is of great importance to us. Therefore, we have installed technical measures, safety features and binding corporate procedures: 

  • Datahosting in certified data centers (ISO/IEC 27001:2005)
  • Simultaneous deployment on indipendently run systems ("Hot Spare"-system)
  • Daily, automatically generated backups of your project data 
  • Georedundant document storage
  • Encrypted communication (SSL)

Data Reliability

InLoox automatically backups your project database every day. This reduces the risk of data loss. The platform is deployed on high availability multi-site SQL database clusters. Each user account is run on its invidivual, isolated database schema. The geo redundant document storage ensures business continuity in case of a failover.

Physical Security

Our data centers employ various measures to help protect operations from power failure and network outages. Highly secured access mechanisms are in use to prevent physical intrusion. 

Fault-Tolerance & Redundancy

The network is monitored by the Network Operations Center 24x7 to detect anomalies or potential network issues. Each layer of the platform infrastructure is designed to continue operations in the event of failure, including redundant network devices at each layer and dual Internet service provieders at each datacenter.


We regard personal information as private and take reasonable and customary measures to appropriately handle personally identifiable information. Additionally, access to project data is secured by multi-layered security checks. The role- and account-based security architecture ensures that only authorized personnel is granted access to sensitive data.

Network Security

All servers - and in consequence your data - are designed to provide "Defense in Depth", reducing the risk that failure of one security mechanism will compromise the security of the entire environment. The Defense in Depth layers include firewalls, filterung routers, pertinant and timely updated security patches as well as cryptographic protection of messages.

Certified Security

InLoox is based on Microsoft Azure which has been awarded ISO/IEC 27001:2005 certification, an international standard for information security. This includes pro-active management of information security risks and controls. Additionally, this high-end certificate guarantees that Microsoft Azure has well-established information-security structures running throughout the organization.

Read more on the Microsoft Azure Website »

InLoox Cloud migration of the data centres within Germany


InLoox Cloud has been moved to the new Microsoft data centres in Germany in the “Microsoft Azure Cloud”. 

  • The reason behind is that the "Microsoft Cloud Germany" has been closed in the meantime.
  • The new data centres are still in Germany, namely Frankfurt am Main and Berlin.

New IP address range

With the migration the IP address range has changed as well. If you have firewall configurations that filter InLoox IP addresses, please update your firewall configuration to include the IP addresses listed here:  


InLoox Status

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All systems are running!

Contact support

Any questions?
We are happy to help you!

Personal InLoox Contact

You have questions about our cloud service?
Your personal InLoox contact will answer all your questions and will be happy to advise you.

Contact us

Personal Support Team

You have technical difficulties with InLoox?
You can call our support team by phone from Monday to Friday, 9am - 5pm (C.E.T.) 

Call technical support

InLoox Support Center

You can also simply sign in to our service portal, submit support tickets and track the status of your tickets any time.

Go to the InLoox Support Center

Votre démo personnelle avec un expert :
Découvrez comment InLoox augmente votre productivité!

Notre expert vous montre comment

  • planifier des projets et assigner des tâches
  • suivre le temps et calculer les coûts
  • visualiser les KPI dans des tableaux de bord et des rapports